Artificial Intelligence is the application of mathematics and software code to teach computers how to understand, synthesise and generate knowledge in ways similar to how people do it. It runs, takes input, processes and generates output. The output is useful across a wide range of fields. (Erin Servais, 2023)
Generative AI is a type of artificial intelligence technology that broadly describes machine learning systems capable of generating text, images, code or other types of content, often in response to a prompt entered by a user. Generative AI models are increasingly being incorporated into online tools and chatbots that allow users to type questions or instructions into an input field, upon which the AI model will generate a human-like response. (Hughes, 2023)
Generative AI can be used to create content in different forms which include but are not limited to:
Some examples of these tools include but are not limited to:
ChatGPT (Chat Generative Pretrained Transformer) is an AI language model developed by OpenAI. Here are some features:
It has been very popular since its release for public use by OpenAI in November 2022. It was reported to have acquired more than one million users just five days after its launch. It was a global phenomenon with millions of users visiting the site on a daily basis. It is a powerful generative AI tool and was touted the fastest growing chat with endless possibilities.
Generative AI Chatbots, such as ChatGPT, can handle more complex inquiries without the need for human intervention, reducing the dependency on human agents. These chatbots can analyse large volumes of data and learn from previous interactions to improve their responses over time. (Bilan, 2023)